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How to Create and Send a Newsletter

To create a newsletter, check out this video tutorial:

Click Here for another option to view an article with screenshots.


Here are the steps:

  • log into FASO account Control Panel
  • click Dragonfly/Newsletter icon (upper row)
  • click on New Newsletter (blue button) 
  • click on one of the 10 available templates
  • follow the prompts in the template

You can add or remove elements in any of the 10 templates. Some artists always start with template 1 and build as they go.


Once you build your newsletter, send yourself a test, as follows:

  • click on Save and Continue

  • make sure the correct email address appears in the box
  • click Send Test

You will see this message:

Please wait while we make necessary updates to your email list...

The next screen looks like this:

  • go to your email account
  • You will receive the Merged version of the test (which is a combination of HTML and Text versions).
    Don't see the test? Check your spam folder!
  • Be sure to test/check any links you have added in your newsletter
  • Once you have checked your test and are satisfied with your newsletter, go back to the FASO screen
  • click Continue to Sending Options

  • click Send to all subscribers now
    OR
    Schedule to send in the future


Your subscribers only receive one version of your newsletter, the Merged version (unless they signed up for the Text version which is very rare these days). 

The text "(MERGED VERSION)" does NOT appear in your subscriber's copy of your Sent newsletter.

Test Version Subject Line:

Subscriber Version Subject Line:


You can not send a newsletter without sending a test!

When you check the test, if you leave the FASO Newsletter screen, you will have to send another test in order to be able to access the 'sending function' of the newsletter.


To schedule a newsletter to send at a later date, see this FAQ:
Schedule Newsletter for Future Sending Date 


For older FASO accounts, if you do not see the Artful Mail icon, enable the software as follows.

This icon: Dragonfly in a Circle

Enable Artful Mail 2.0 as follows:

  • log into FASO account Control Panel
  • click gear icon for Your Account Settings (upper right corner)
  • select Account Settings 
  • click Labs 
  • check the box for Artful Mail 2.0 Beta
  • click Save Changes
  • click to Exit

***INTERNET EXPLORER USERS***

If you use Internet Explorer as your browser and wish to use Artful Mail for a newsletter, when you login to the newsletter software and click on New Newsletter, you will see this message:

ArtfulMail BETA does not support Internet Explorer at this time
Please try again with Firefox, Chrome or Safari.

If you wish to proceed with Internet Explorer, click the link below the warning, that says:
Proceed.
Just be aware: Things may not work as intended. 

If you choose to proceed, you may find that when you enter text, it won't save. That's just one of the issues you may have.

Our apologies but we cannot correct usability issues with Internet Explorer. We highly recommend using any browser other than Internet Explorer with our interactive software. 

Mozilla Firefox and Chrome are favorites here at FASO and very easy to use.

See this FAQ:
Web Browsers Supported by FASO

04152019

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