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How to Disable and Clear AutoFill Info in your Browser

Most internet browsers offer a way to fill out forms automatically.
This can be a real time saver in a lot of circumstances.

However if you saved incorrect login info for your FASO account, attempting to login will be challenging. Deleting the incorrect login info from your browser settings will save you tons of frustration.

When your browser is remembering and autofilling in incorrect passcodes and you have cleared cache and changed your password but still can't login, turning off autofill may be the solution. Especially with Safari.

You can turn the autofill back on once you have used the correct pass code and logged in successfully.

The following info provides steps for the 4 most common web browsers on how to clear and/or disable autofill.


Google Chrome Instructions

In Google Chrome, you will want to not only turn off autofill data, but also clear it. Instructions are listed below.

Turning Off Autofill in Chrome:

  1. Click the Chrome menu icon. (Three lines at top right of screen.)
  2. Click on Settings.
  3. At the bottom of the page, click 'Show advanced Settings'
  4. In the Passwords and Forms section, uncheck 'Enable Autofill to fill out web forms in a single click'

Clearing Autofill Data in Chrome 

Please note: This will clear other passwords you may have stored for other sites

  1. Click the Chrome menu icon. (Three lines at top right of screen.)
  2. Click on Tools.
  3. Select Clear browsing data.
  4. At the top, choose 'the beginning of time' option to clear all saved data.
  5. Make sure that the 'Clear saved Autofill form data' option is checked.
  6. Click Clear browsing data.

Note: This action may take some time to complete, depending on how often you clear your browsing history.


Firefox Instructions

In Firefox, you will want to not only turn off autofill data, but also clear it. 

Turning off Autofill in Firefox

  1. Click on the Firefox menu icon. (Three lines at top right of screen.)
  2. Click on Preferences.
  3. Choose the Privacy.
  4. In the History section choose Firefox will: 'Use custom settings for history.'
  5. Uncheck 'Remember search and form history.'
  6. Click OK

Clearing Autofill Data in Firefox

Please note: This will clear other passwords you may have stored for other sites.

  1. Click on the Firefox menu icon. (Three lines at top right of screen.)
  2. Click on History
  3. Click on 'Clear recent History.'
  4. In the Time Range to Clear drop down, choose 'Everything.'
  5. Click on the arrow next to Details to display a list of items to clear.
  6. Make sure 'Form & Search History' is checked.
  7. Click Clear Now.

Note: This action may take some time to complete, depending on how often you clear your browsing history.


Internet Explorer Instructions

In Internet Explorer, you will want to not only turn off autofill data, but also clear it.

Turning off Autofill in Internet Explorer

  1. Click on the Tools menu icon. (Gear at top right of screen.)
  2. Click on Internet Options.
  3. Select the Content tab.
  4. In the AutoComplete section click on Settings.
  5. Uncheck Forms and User Names and Passwords on Forms.
  6. Click OK in the AutoComplete Settings Window.
  7. Click OK in the Internet Options Window.

Clearing Autofill Data in Internet Explorer

Please note: This will clear other passwords you may have stored for other sites.

  1. Click on the Tools menu icon. (Gear at top right of screen.)
  2. Click on Internet Options.
  3. Select the Content tab.
  4. In the AutoComplete section click on Settings.
  5. At the bottom of the AutoComplete Settings window, click Delete AutoComplete History.
  6. Check Form Data and Passwords.
  7. Click Delete.
  8. Click OK in the AutoComplete Settings Window.
  9. Click OK in the Internet Options Window.

Note: This action may take some time to complete, depending on how often you clear your browsing history.


Safari Instructions

In Safari, you will want to not only turn off autofill data, but also clear it. 

Turning off Autofill in Safari

  1. Click on the Safari menu. (The word Safari at the top of the screen.)
  2. Click on Preferences.
  3. Choose AutoFill
  4. Uncheck 'User name and passwords'
  5. Click Done.

Clearing Autofill Data in Safari

  1. Click on the Safari menu. (The word Safari at the top of the screen.)
  2. Click on Preferences.
  3. Choose AutoFill
  4. Next to 'user name and passwords' click Edit.
  5. Put in your computer password
  6. Search for FASO
  7. Click on each FASO entry
  8. Click Remove for each FASO entry.

Delete Incorrect Password

Another option is to remove an incorrect Saved Password. 

See this FAQ: Access Saved Passwords in Browser - Delete Incorrect Password

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