using an outdated browser
If you are able to log in to your FASO account control panel but nothing happens with you click on any function, other than perhaps getting a message that tells you to recover the webpage, you are probably using an old, outdated browser and/or operating system.
Solutions are as follows:
If you continue to experience a problem, please contact support and provide us with the following info:
***Current and Outdated Operating Systems
Windows 98 (1998)
Windows ME (2000)
Windows XP (2001)
Windows Vista (2006)
Windows 7 (2009)
Windows 8 (2012)
Windows 8.1 (2013)
Windows 10 (2015)
Mac OS X Panther – version 10.3, released in 2003
Mac OS X Tiger – version 10.4, released in 2005
Mac OS X Leopard – version 10.5, released in 2007
Mac OS X Snow Leopard – version 10.6, released in 2009
Mac OS X Lion – version 10.7, released in 2011
OS X Mountain Lion – version 10.8, released in 2012
OS X Mavericks – version 10.9, released in 2013
OS X Yosemite – version 10.10, released in 2014
OS X El Capitan – version 10.11, released in 2015
macOS Sierra – version 10.12, released in 2016
macOS High Sierra – version 10.13, to be released in 2017
Here are some great resource articles on why being up to date is so important.
Why is updating your Operating System (OS) important?
Updates are designed to make our computers safer and keep hackers from exploiting vulnerable spots. They can fix the code that allows hackers to install damaging malware on our computers or delete important files. The things that you’ve been so busy working on that you think you don’t have time to update your software—those are at risk if you decide to ignore the reminder.
As companies look to improve and fix products through software patches and updates, it’s more important to ensure that everything is up-to-date.
Our world-class customer care team is here for youContact Support