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Known Issues

  1. Gallery Plan Sites Do Not Support Mobile View and Generation 3 Templates

    As we roll out these features they are rolled out and tested on the individual artist plans, which make...

  2. FASO Webmail May Not Work with Older Versions of Safari / OSX

    One of our customers using OSX 10.5 (Jaguar) and 4.1.3 of Safari recieved "object undefined" [ [object Event] undefined...

  3. My Thumbnails Look Small and Seem Crowded Together

    Some of our Generation 3 templates allow you to choose 2, 3, or 4 images per row. For that...

  4. Can't View Site on Outdated Operating System, Windows XP

    If someone is unable to access your website due to a message like this: your site is using an...

  5. Image Uploading Issues: iPad, iPhone, iPod Touch iOS 5 or Earlier

    iPads running iOS 5.0 or earlier do not support in-browser uploads. This is a limitation of earlier iOS versions....

  6. Editing Limitations Using iPad, iPhone, Android

    Iphone, Ipad and other mobile browsers are stripped down and don't do rich text editing well (if at all)....

  7. Why don't I have a toolbar on my large text areas?

    There are two reasons you may not see the editing tools at the top of text content area. This...

  8. Signs of an Art Scam

    Since we at FASO have no control over the sales of your art, which are between you, your buyer,...

  9. I can Login but None of the Editing Options Function

    If you are able to log in to your FASO account control panel but nothing happens with you click...

  10. Instructions on how to clean up an incorrectly formatted page.

    There are several reason why your website page may not be displaying properly or may become difficult to edit....

  11. Tables Not Recommended

    With the advent of mobile devices, website formatting options needed to be reevaluated, especially regarding the use of tables....

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