When someone adds a comment to your blog post, the comment will automatically appear on your blog. This is the default procedure.
The FASO software also notifies you via email that a comment has been posted. The email subject line is: A COMMENT HAS BEEN POSTED TO YOUR BLOG POST:
The email notifying you of the comment contains the full comment.
The email also gives you a link to deny and delete a comment (see below).
Whether Require Email Verification of Comments Option is set to YES or NO:
NOTE: If you reply to a comment via email, directly to the commenter, that communication will be private and will not appear on your blog.
The Require Email Verification of Comments Option is located in the Blog Configuration Screen.
This option is provided so that you can choose to verify comments BEFORE they are posted to your blog if you wish.
You would change the Require Email Verification of Comments setting in your Blog Configuration from No to Yes as follows:
This Require Email Verification of Comments process, although a tad cumbersome, combats a phenomenon known as "blog spam." It also gives you a chance to disallow vulgar or unwanted comments.
NO is the default setting.
When Require Email Verification of Comments is set to NO ~ a comment will post automatically.
The comment will appear on your blog post within a few minutes of the comment being made.
You will receive an Email Notification that a comment has been made.
When Require Email Verification of Comments is set to YES ~ comment MUST be verified in order for it to post.
Both you and the person leaving the comment will receive an email with a Verification Code Link that MUST BE CLICKED by ONE OF YOU before the comment will appear on your blog.
If no one verifies the comment it will not post.
The person leaving the comment will see this note right after posting their comment:
Your comment has been submitted.
You will receive an email from this blog.
It contains a link that you need to click to verify your address
that will display this comment publicly
NOTE: If someone tells you that they made a comment on your blog but it is not showing, there is a good chance that Require Email Verification of Comments is set to YES and that neither you nor the person leaving the comment clicked on the Verification Code Link in the email our system sent to each of you.
NOTE: the look will vary depending upon your email client.
We do not create these emails manually, they are done automatically.
The notification email you received from FASO will have the following 3 links in it:
Click this url to be taken to your blog post to see the comment (and respond)
NOTE: this link ONLY applies when Require Email Verification of Comments is set to YES.
It may take up to 30 seconds for a comment to appear. We have to give it time to push out to all of our web servers.
If you click this link AFTER approving the comment, you will get this error:
Sorry we could not find your blog post.
since the comment has already been posted.
IMPORTANT: If you click this link INSTEAD of clicking on the link to approve the comment you will delete the comment.
You will have to retrieve the comment from the original notification sent to you by FASO about the blog comment being added.
The comment always appears at the bottom of that email.
Assuming you still have the original email, follow these steps to re-add the comment to your blog.
If you do not have the original email sent from us containing the blog comment, our apologies, there is no way to retrieve the deleted comment.
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