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Paypal Error: Seller Accepts Encrypted Website Payments Only

When clicking on one of your Buy Now buttons, if you see this error message:

you need to turn off the Encrypted Website Payments option in your Paypal account.

NOTE: There are 2 sets of instructions, one provided by Paypal Support and one provided by our research.
Use the steps that work for you.

Paypal provides these steps (which did not work for us):

  • Log in to your PayPal account.
  • Select Profile > Profile and settings.
  • Click My selling tools.
  • Click Update next to Website preferences.
  • Select Off under Encrypted Website Payments.
  • Click Save

The FASO Support Team walked through the process in Paypal following these instructions:

  • under PRODUCTS & SERVICES (left column), click Website Payments

  • to the right of Website preferences, click Update

  • scroll down to Encrypted website payments
  • for Block non-encrypted website paymentselect Off


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