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Setup and Access FASO Mail on iPhone

This article will guide you through the steps to configure an IMAP email account on your iOS device. 

We recommend IMAP when configuring and managing your hosted email account with an email client. For more info on IMAP, see this FAQ:
What is the difference between POP and IMAP?

Note: The images in this document show an Apple device running iOS 11.0.3. Though screens on other iOS devices may differ in appearance, the process is the same.


Instructions for Setting up Email on iPhone

  • from home screen on your phone, tap Settings

  • tap Accounts and Passwords
    ***Important: for operating systems prior to iOS 11
     • tap Mail, Contacts,
    Calendars

  • tap Add Account

  • tap Other

  • tap Add Mail Account

  • on the New Account screen, enter the following information:
    * Name - Enter in your first and last name. This name will appear in the From field of messages you send.
    * Email - Enter your full email address
    * Password - Enter the password for your email account.
    * Description - Enter a descriptive name for the account (for example, Website Email). This description will only be visible to you.
  • tap Next

  • after the device looks up your account, tap IMAP at the top of the screen
  • enter the following information in the Incoming Mail Server and Outgoing Mail Server fields:
    Host Name - Enter secure.emailsrvr.com
    User Name - Enter your full email address
    Password - Enter your password for your email account.

  • tap Next
  • tap Save

The device verifies your settings. 

After the settings are verified, the Mail & Notes screen is displayed.


Mapping Your Email Folders

Mapping your folders enables you to synchronize email across all your devices, email clients, and the web. By default, some email clients and mobile devices create their own Sent, Trash, and Drafts folders. You can map your sent, deleted, and draft messages to their proper folders, and access any sub-folders that you have created, by following these steps:

  1. after you have set up your mail account, go back to the home screen on your device and tap the Mail icon.
  2. tap your new account mailbox and let all your mail synchronize. Then return to the home screen.
  3. tap Settings
  4. tap Accounts and Passwords
    for earlier iOS versions, tap Mail, Contacts, Calendars
  5. tap your mail account: Mail, Notes
  6. tap Account {{your email address}}
  7. tap Advanced (bottom)
  8. tap Drafts Mailbox
  9. in the ON THE SERVER section, tap Drafts
    you will now see a checkmark to the right of Drafts
  10. repeat steps 8 and 9 for your Sent and Trash folders.

For setting up email for iOS devices prior to iOS 11, see this article that shows an iPhone 5s running iOS 7:
How to Set Up Your FASO Email on Your iPhone

You can also use the automated setup tool here:
Let's Get FASO Mail Set Up on Your Favorite Email Program or device.


If you are interested in the FASO app for iPhone, visit the App Store to obtain the free app.

This article will show you how to download the FASO app.

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