When setting up your FASO email account to work on your mobile device, desktop program etc, we have some advice.
Here are some tips:
Don't trust it to auto-fill, even if it seems like it should remember. This has caused many a setback.
One client using Apple Mail says that after you enter your email (as Username) and password and "click Sign In, you get a dialogue box that, in red, has an error message. It makes it seem like you've goofed, but you haven't! You just need to fill ALL fields in the dialogue box" ... (and carry on.) (Thanks Stephanie!)
These pages may be useful as well:
(this drops you into the setup tool)
(if you only need the port info)
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