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How do I set up and check a FASO domain email account?

Your FASO email account can also be referred to as:

  • Branded Email
  • Personalized Email
  • Domain Email
  • Email on Domain

These all refer to the same email account, an email account that has your domain name in it:
[email protected]

The number of email accounts included per plan are:

  • Intro - 1 email account
  • Silver - 1 email account
  • Gold - 2 email accounts
  • Platinum - 3 email accounts

How to Set Up the Email Account

NOTE: You need to be a paying client in order to set up an email account.

  • login to FASO account Control Panel
  • click Email icon (upper row)

  • click Click here to set up a NEW Personalized Email Account
  • click on your domain name
  • agree to the terms
  • follow the prompts

Password Requirements

  1. Must be at least 8 characters long
  2. Must contain 3+ of the following:
  • Uppercase letter
  • Lowercase letter
  • Number
  • Special character or space

Examples of email account passwords are:


Make a record of your email account password. We can't see it.  It may be different from your Control Panel login password.

How to Check Email

When you log into your FASO control panel and click the Email icon (top row, just left of center), you will see 3 choices for logging in and checking email in the account.

Login Directly to Webmail

To add an icon to your desktop for easy access to the webmail login screen, see this FAQ:
Add a Desktop Icon for Email

Login from FASO Account Control Panel

  • login to your FASO account Control Panel
  • click on the envelope 'Email' icon (upper row, just left of center) 
  • click the login link to the right of the email address.

Access Email on Desktop Client or Mobile Device

To set up the email account on your computer or mobile device: 

  • from FASO account control panel
  • click Email icon (upper row)
  • Click Set Up Your Favorite Mail Program or Device with FASO Mail

Also see this screen:
Let's Get FASO Mail Set Up on Your Favorite Email Program or device.

And this screen:
FASO Email Server Settings

Forward Email to Another Email Address

See this FAQ:
Forward FASO Email to Another Email Address

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