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Too Many Images for Plan - Overage Charges

Excess Image Fees - How it Works

The Intro and Silver plans limit the number of images you can upload at no charge:

  • Intro: 40 images
  • Silver: 100 images

This includes all images uploaded to your FASO account, whether art or non-art (such as bio photo) and whether they show on your live site or not. If they're in your Control Panel, they count.

Images over your plan's limit will be billed at .25 cents per image per month. The total charge is based on the number of images in your Control Panel on your Next Billing Date.

If you're on Yearly (Silver or Intro)...

... then for any given month that you exceed your image limit, the system keeps track. Overage fees accumulate and are charged on your next yearly billing date

Overage fees max out...

...at $30/month or $312/year (the Gold plan cost, as that includes unlimited images)

Check for Overages

To see if you have any extra fees coming:

  • from FASO Control Panel
  • click gear icon (upper right)
  • click Billing and Subscription

If overage fees are planned, they'll show in the box on the right:

To Delete Images

Whether an artwork or non-art:

  • login to FASO Control Panel
  • click either Artwork or Images (Your Non-Art Images) icon - upper row

  • to the right of the image, click Delete

Video Thumbnails Count

If you have a video posted on your site, it may have a thumbnail counting towards your image total. Here's an example: FASO artist Eileen Patten Oliver has a video on her home page:

To check if video thumbnails are possibly adding to your image overage fees:

  • login to FASO Control Panel
  • click Images (Your Non-Art Images)
  • click Your video thumbnail images

you can see Eileen's below:

We don't recommend deleting a video thumbnail, unless you plan to remove your video.


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