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How do I cancel my website account?

You can cancel your account at any time:

  • login to FASO account Control Panel
  • click the $ / Billing icon in upper row
  • click Change Your FASO Plan
  • click Cancel your FASO membership (bottom of screen in blue)
  • check or enter your reason if you like
  • click Confirm Cancel button (lower left)

Or ~ Contact us and we'll take care of it for you. You can:

A) Open a Support Ticket from your control panel:

  • click Help (top left)
  • click CONTACT (upper right)
  • click Open a New Request
  • enter a subject (such as Please Cancel)
  • enter a description in the lower box to provide details
  • click Submit

B) Email us at [email protected]


Once we receive your request, we will process your cancellation. You will then receive an email to confirm that the cancellation request was made by you, the account holder. 

Once you cancel, your website will be live online for the time you have remaining in your current billing cycle.

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