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How do I change the email address on my account?

The primary contact email that we have on file for you in your FASO account, also known as your Administration Email (Admin Email), is where we send all official communication from FASO, including:

  • invoices of payments
  • important update notices
  • replies / answers to support questions
  • contacts from the Contact the Artist form page on your website
  • account overdue notices
  • also used for account login
  • newsletters you send will come from your Admin email address
    (unless you use a domain email - click for more on that) 

For security reasons we cannot change the administration email address on your account. This can be done easily from your control panel as follows.


  • login to FASO Control Panel
  • click on gear icon (top right)

  • select Account Settings
  • click Email Addresses

  • click Add an Email
  • enter your new email address
  • click Save Changes

This sends a confirmation email to the new address. 

You will need to check your email and click the link to confirm the new email address. (It can take a few minutes to arrive.)

Upon confirmation:

  • go back to FASO control panel
  • click on gear icon (top right)
  • click Account Settings
  • click Email Addresses
  • to the right of Your Primary Contact Email, click Change
  • select new email address from the drop-down
  • click Save Changes

NOTE: A confirmation email will be sent to BOTH the old email address and the new one as a precautionary measure ensuring that the request is a legitimate request.


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