Forgot Login Info? How to Reset Password
If you forget your password:
- go to FASO.com
- click Log in (upper right corner)
- click Forgot your password?
- enter your Username or your Admin Email Address (the one we have on file for your account)
- click Email me a password reset
- if you have multiple accounts, select the account by clicking on it
- check your email
- follow the prompts
Passwords are cAse-sEnsiTive - capitalization counts!
For security reasons, password reset links expire. If the link expires, just repeat the steps.
If you know your Password and just want to change it:
- login to FASO account Control Panel
- click gear icon (top right)
- click Account Settings
- click Change Your Password
- enter current password
- enter new desired password and then again to confirm
- click Save Changes
To Change Log In Username
See this FAQ:
How Do I Change My Username?
Don't use your account number or an email address as your username.
Your username determines the subdomain / system address we assign to your account.