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How to Delete Multiple Emails and Email Folders

In your branded email account, when you want to delete multiple emails at one time the following info will guide you through these 3 options:

  • Delete 50 Emails at a Time
  • Delete all Messages in a Folder / Purge Folder Content
  • Delete an Entire Email Folder (including all contents)

Delete 50 emails at a Time

  • login to webmail (for your branded email account)
  • check the little square box above your list of emails to select the entire page of emails
  • click the red X to move emails to Trash folder
  • repeat as needed

To delete messages from the Trash folder all at once:

  • right-click on Trash (left column)
  • select Purge Trash
  • click Okay

All messages in Trash will be permanently deleted.

The number of emails (50) listed on the screen is dependent upon a Setting, as follows:

  • click the menu icon (top right, 3 horizontal bars)


  • click Settings
  • under General Settings (on left), Email Options tab, you will see Number of messages listed per page followed by a number.

The default number is 50. 

Delete all messages in a folder

  • login to webmail
  • hover your cursor over the folder title
  • right-click
  • select Purge {{folder title}}
  • click OK

Delete an entire folder

  • login to webmail
  • hover your cursor over the folder title
  • right-click
  • select Trash {{folder title}}

New Folder

NOTE: If there are some emails you want to keep, you could create a new folder and move those emails to that folder before Purging.

To create a new folder click on Add Folder (bottom of left column)

To move an email to the new folder:

  • drag it
  • select the email, click on the Move icon (upper row) and choose the folder

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