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How to Set up a FASO Domain Email Account and Access the Account

check email

A FASO email account can be referred to as:

  • Branded Email
  • Personalized Email
  • Domain Email
  • Email on Domain

These all refer to the same email account, an email account that has your domain name in it:
[email protected]

The number of email accounts included per plan are:

  • Intro - none
    NOTE: adding an Email Account to the Intro Plan will be an additional $0.50 (50 cents) per month, for a total monthly payment of $15.50 or $150 yearly.
  • Silver - 1 email account
  • Gold - 2 email accounts
  • Platinum - 3 email accounts

Additional Email Accounts not included in the plan are $4.50 per month.

How to Set Up the Email Account

NOTE: You need to be a paying client in order to set up an email account.

  • login to FASO Control Panel
  • click Email icon (upper row)

  • click New Email Account 

  • click on your domain name
  • agree to the terms
  • follow the prompts

Issue when Using Safari as your Browser

NOTE: Mac users that use Safari as their internet browser will experience an issue with the click New Email Account step.

In order to set up your email account, do one of 2 things:

Password Requirements

  1. Must be at least 8 characters long
  2. Must contain 3+ of the following:
  • Uppercase letter
  • Lowercase letter
  • Number
  • Special character or space

Examples of email account passwords are:


We recommend that you store your password in a safe place. 
Your email account password may be different from your Control Panel login password.
We do not have access to any of your passwords.

How to Check Email

Login Directly to Webmail

To add an icon to your desktop for easy access to the webmail login screen, see this FAQ:
Add a Desktop Icon for Email

Login from FASO Control Panel

  • login to your FASO Control Panel
  • click on the envelope 'Email' icon (upper row, just left of center) 

  • use the Webmail Login screen that pops up


  • click Log In to this email account to the right of the email address to access the Webmail Login screen


  • click Your Email Accounts to access additional email accounts

  • click Log In to this email account to the right of the email address to access the Webmail Login screen

Access Email on Desktop Client or Mobile Device

To set up the email account on your computer or mobile device: 

  • from FASO control panel
  • click Email icon (upper row)

  • Click Setup Your Device

Also see this screen:
Let's Get FASO Mail Set Up on Your Favorite Email Program or device.

And this screen: 
FASO Email Server Settings

Forward Email to Another Email Address

See this FAQ:
Forward FASO Email to Another Email Address

Email Sending Limits


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