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Reset FASO Email Account Password

Reset Password using Password Recovery Screen

  • click Continue
  • follow the prompts to Verify

  • enter a New Password
  • Confirm Password
  • hit Reset Password


Reset Password from Control Panel ~ 2 Options

  • Log in to your FASO Control Panel
  • click Email icon (top row)
  • click Reset Password (just below the email address)

  • Option 1
    • click on the email account where you want the reset link sent
    • check your email
    • click the 'reset password' link in the email

---------------------- OR ----------------------

  • Option 2
    • Click here to add and confirm another non-FASO Email Account where you can receive a password reset link.
    • click Add an Email
    • enter your non-FASO email in the box
    • click Save 

Next screen that pops up will read as follows:

Thanks for submitting a new email
We have sent the confirmation link to [ [email protected] for example ]
Please check your email at [ [email protected] ] and click the link to confirm this email address
(It can sometimes take a few minutes to arrive)

    • go to [ [email protected] ]
    • click the link in the email to confirm [ [email protected] ]
    • go back to FASO Control Panel
    • click Email icon (top row)
    • click Reset Password (just below the email address)
    • click on the newly confirmed email account - we will send the reset link to this newly confirmed email address
    • check your email
    • click the 'reset password' link in the email

Change Password by Logging into Email

If you know the current password and can login to your email account follow these steps:

  • login to email account (from FASO control panel or from webmail link)
  • click Hamburger Icon (3 horizontal bars), upper right corner
  • click Settings

  • click Security
  • click Change Password
  • for Login Credentials, click Change it Now button
  • enter Current Password
  • enter New Password
  • Confirm New Password
  • Save

Password Requirements

  1. Must be at least 8 characters long
  2. Must contain 3+ of the following:
  • Uppercase letter
  • Lowercase letter
  • Number
  • Special character or space

Examples of email account passwords are:

FASO39go
#faso411
faso27GO!

11172021

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