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Access Saved Passwords in Browser - Delete Incorrect Password

Saving account login passwords is often an automatic feature of a browser. It can be a real time-saver when it comes to logging into various online accounts.

However, if you saved incorrect login info for your FASO account, attempting to login will be challenging. Deleting the incorrect login info from your browser settings will save you tons of frustration.

When your browser is remembering and autofilling in an incorrect passcode and you have cleared cache and changed your password but still can't login, clearing a 'stuck' incorrect password is often the solution.

You can Manage your Saved Passwords and remove/delete the incorrect password.

Do an online search for:
manage saved passwords in {{enter browser name and version here}}
remove password in {{enter browser name and version here}}

Each browser and each version will vary on how to manage saved passwords.

Helpful Resources:

Here are the steps for accessing your saved passwords for the most common browsers FASO Support uses. In each browser, once you have the Manage Password screen open, there will be an option to remove or delete an individual listing.

Firefox 56.0

  • Menu icon (upper right)
  • Preferences
  • Privacy and Security (left column)
  • under Browser Privacy, click Forms & Passwords
  • Saved Logins
  • Show Passwords
  • Confirm

Chrome 61.0

  • menu icon (upper right)
  • Settings 
  • Advanced
  • Manage Passwords

Safari 10.1

  • Safari (upper left)
  • Preferences
  • Passwords tab
  • Show passwords for selected sites
  • enter apple id

Turn Off AutoFill

Another option is to turn off Autofill, especially with Safari.  You can turn the autofill back on once you have used the correct pass code and logged in successfully.

See this FAQ: How to Disable and Clear AutoFill Info in your Browser


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