Manually mark a piece as sold, and/or steps to have it done for you
When you receive an email that a piece has sold, tag it as Sold in your FASO control panel by changing the Availability. This will remove the Add to Cart button from it:
We have a new feature that is in Beta (development) to automatically flag sold artwork as Sold.
Here's a 4-min. video with the overview (try full-screen when viewing):
(Be sure to see the rest of this FAQ below for more detailed info.)
Click here to learn about Instant Payment Notification on Paypal's site. Or paste this into your address bar:
A) Copy (CTRL/C) the FASO artist website IPN notification URL:
(The URL links to your FASO site automatically.)
B) Enable Instant Payment Notification in your Paypal account:
Change the setting in your FASO account:
Make sure these 3 things are set correctly for each available artwork:
Edit the artwork in your FASO Control Panel & make sure that:
This system only marks a piece as sold once the buyer fully checks out on PayPal. Just placing it in the shopping cart does not affect the status.
After the sale is complete, PayPal notifies FASO and we mark the piece Sold.
Even if your collector doesn't return to your site from PayPal (by clicking the return to website link), FASO still picks up the sale and marks the original as SOLD, once PayPal notifies FASO via their api (takes a minute or two).
A word from Clint Watson, FASO Founder and Head Developer:
We are currently testing another method involving when the customer returns from PayPal that will mark the piece(s) Sold as soon as the client returns, so it appears immediately. The code for the immediate return case is written; we just want to test it a bit more. Both pieces of code will stay in place, so if the client for some reason does not return, the piece(s) will still get marked Sold via the IPN method.
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