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One Image is Missing its Watermark

If you have watermarked all of your artwork images yet a particular image does not show the watermark, the most likely cause is that the image was, at some point, marked to Exclude From Watermarking and hence is not displaying the watermark.

 To resolve the issue:

  • from FASO account control panel
  • click Artwork icon
  • click on the image in question (left column) or the word Edit for the image (right column)
  • click on Take out of art portfolio and move to images
  • for Exclude From Watermarking, change to No
  • click on the image (left column) that now shows in your Non-Art Images listings
  • click Move this image into your artwork portfolio

It may take 20 - 60 minutes for the change to update on your website.

See this FAQ for how to change CDN number if needed to make the correction show more quickly on your live website:
How do I add watermarks to my images?

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