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IMPORTANT - DO FIRST 2. Prior to beginning the transfer, if possible:
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Transfer your Domain
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To transfer your domain from your current registrar to FASO:
- from your FASO Control Panel
- click Manage Your Domains (left column, under Domains)
- click Transfer your existing domain to FASO
- enter your domain
- click Start Transfer Wizard
- follow the instructions
NOTE: If you are unable to provide login info at your current domain register, please input the initials, NA, in the login code screen when requesting the transfer.
Possible Issues
- Registrar name does not match your current registrar.
There are many partnerships and ownership arrangements among domain registrars.
If the system shows a registrar for your domain that you do not recognize, that is OK.
Follow the steps and click YES for "Do You know your login info at _________.com?"
Continue to enter the login info you have for your domain registrar's account.
- Password or Username Issue.
If you do not know your credentials, type 'UNKNOWN' for Password and Username.
Hit Submit.
- Accounts in a Kickstart process.
We cannot transfer a domain until the kickstart is complete. Please request the domain transfer through your kickstart specialist.
NOTE: We only process domain transfers for activated accounts, not those still in a free trial period.
If you activate your account & become a paying member before the end of your free trial, you will not lose any of your free time. Your next billing date will prorate forward automatically to ensure this.
NOTE: Once a domain is in Progress (waiting for acceptance from losing registrar), the domain cannot expire.
Also see:
Transferring Domain - Paid for 3 Years - Do I lose that time?
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