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Managed Domain Plan

FASO can be your domain name registrar even if you cancel website hosting

If you registered your domain name with FASO and you no longer want to use a FASO website, you can enroll in our Managed Domain (MD) Plan and we'll continue to manage your domain(s).

FASO will still be your domain Registrar, but will no longer be the hosting company for your website. Your FASO site will no longer be live online.

If you choose to be on the Managed Domain Plan, FASO will continue to renew your domain name(s) on a yearly basis. 

An Advantage

The content you added to your FASO Control Panel is more secure on the MD Plan than if you simply cancel your account. This may come in handy should you decide to reactivate your FASO site down the road.We can change the settings to point your domain(s) to a new non-FASO site you may create - then your domain name will pull up your new (non-FASO) site.


Important - If You Have Domain Email

If you have a FASO email account such as [email protected] (branded, personalized email) and you want your domain name pointed to a non-FASO site, you will need to give our MX Records (mail exchange records) to your new host in order for that email account to continue working.

These are the MX Records to copy and share with your new host:

MX1.emailsrvr.com
MX2.emailsrvr.com


Manage Domain Plan Pricing

  • Managed Domain plan: $5.00 per month 
  • Includes one branded email account
  • Any additional domain is $20.00 per year (billed yearly at time of domain renewal)
  • Any additional Email Accounts are $4.50 per month.

MD Plan Control Panel

While on the Managed Domain Plan, you still have access to a simplified FASO Control Panel in order to:


You will login to your FASO control panel as you have been. 

Click Here for the Login Screen

For logging in assistance, see these FAQs:
FASO Account Login

Your login information will remain the same as it was for your website account.


To switch to the Managed Domain Plan, please contact Customer Support.

Important: Your FASO website will come down.
We can point your domain to another site if you want.


Click Here for our FAQ: What happens to my domain if I cancel?

03252020

INTERNAL - This note is not visible in the public-facing FAQ:

Use Managed Domain Monthly


How to switch someone to Managed Domain:

  • CP
  • Account Settings
  • Advanced - enter password
  • Change My Plan (Advanced) (3rd link down)
  • Managed Domain Monthly
  • Submit

If a client insists on paying annually, choose the Managed Domain Only plan.
(“Managed Domain Only” means yearly, for elusive reasons.)

If they have any email accounts, those will be billed manually each month.

Also, if they go on yearly, let them know that in a year, they will auto-switch to monthly unless they contact us to re-set it again.


RE: The Billing:

Hopefully this helps (rather than just muddy the waters):

If a client has 3 domains + 3 email accounts:

They'll be charged

  • $14/mo ($5 for the plan, $4.50 for each additional email)

         plus

  • $40/yr (2 extra domains)
Updated 08132020 | 07021010 jyc

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