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Troubleshooting Content Issues

  1. Refresh Browser/ Clear Cache & Cookies/ Reboot

    Quick Hard Refresh This will refresh your page so you should see new updates - handy when editing your...

  2. Can I disable the HTML Editor?

    If you have a need to disable to html editing screen, follow these steps: Log in to FASO account...

  3. Find a Cached / Historical Version of Your Site

    A cached page is a snapshot or a version of a web page saved at a specific time and...

  4. How to Avoid Copy / Paste Issues

    When you copy from another program like Microsoft Word and paste it into your FASO Control Panel, it includes...

  5. How to Clean up an Incorrectly Formatted Page

    There are several reasons why your website page may not be displaying properly or may become difficult to edit....

  6. Tables Not Recommended

    With the advent of mobile devices, website formatting options needed to be reevaluated, especially regarding the use of tables....

  7. I am seeing unwanted links and ads on my site. What's up with this?

    FASO doesn't put ads on anyone's website. The most common cause of unwanted ads/links is a computer virus called...

  8. Image color is inverted or shows a partial color overlay. How do I correct this?

    Images uploaded to the web are ultimately displayed on a computer monitor or mobile device screen. Images for web...

  9. How to Find the URL of a Page on your FASO Site

    There are 2 ways of finding the URL (the website address) of a page on your FASO site. From...

  10. Web Browsers Supported by FASO

    Web browsers are very sophisticated these days. Each browser has different capabilities and features. Try different browsers to suit...

  11. Rich Text Editing on Mobile Devices

    IPhone, iPad and other mobile browsers are stripped down and don't do rich text editing well. WYSIWYGs (What You...

  12. OK to Remove Adobe Flash

    Adobe Flash has been discontinued as of December 2020.  If you are getting notes from Adobe to uninstall Flash,...

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