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FASO Webinar - Getting Started

What It's All About

Each week, FASO offers a live 1-hour Zoom webinar on how to get started on your FASO site. We share our screen and walk you through the basics of uploading art, creating art collections, how to set up your bio and main pages, try out templates, what it means to activate your account, as well as info on domain names and SSL.

A Current Webinar Recording


Assistance with ZOOM on iPad and iPhone

  • iPad

Asks for username and email if you don't have a Zoom account. Need to input the same email as the one used to register.

No options to change view. Screen shows the windows for the speakers when audio is on. Shows full screen when host screen shares. Speaker window is in the bottom right corner.

Zoom menu is hidden. Must tap screen for Zoom menu to appear. Menu appears at the top of the screen.

  • iPhone

Clicking the phone number link connects to a phone call and audio connection only. Asks for webinar ID before you can join.

Clicking the 'Click Here to Join' link opens the webinar like normal.

Landscape view shows full screen. Speaker window can be moved around the screen using touchscreen.

Zoom menu appears at the bottom of the screen and shows constantly.

  • Both

Chat window options are: 'All Panelists' and 'Panelists and Attendees'.

'Raise Hand' menu option is not hidden.


Chat

During the webinar, you can type your questions in a Chat. We answer them in real time, and will include links to FAQs as needed.

The webinars are usually recorded, along with the transcript of the Chat, for future reference.

Here's a sample of part of a chat transcript, from August 2021:

Chat transcript 8-12-2021


Hi Everyone,

From Deborah Whytock to Everyone:  10:01 AM

Welcome, William!


USING GOOGLE ANALYTICS WITH FASO

https://support.boldbrush.com/faso-marketing-analytics/google-analytics


Do you make a header for each category

From Deborah Whytock to Everyone:  10:17 AM


IMAGE UPLOAD SIZE

https://support.boldbrush.com/faso-images-uploads/image-upload-size


From Deborah Whytock to Everyone:  10:18 AM

HOW TO CREATE A CUSTOM MEDIUM OR SUBSTRATE

https://support.boldbrush.com/faso-content-works/custom-medium-substrate


HOW TO GROUP YOUR ARTWORK INTO COLLECTIONS

https://support.boldbrush.com/faso-content-works-collections/setup-collections


WAYS TO FIND HELP AND GET ANSWERS

https://support.boldbrush.com/faso-getting-started/get-answers-find-help


DIFFERENCE BETWEEN ARTWORK AND IMAGES FOLDERS

https://support.boldbrush.com/images-non-art/difference-between-artwork-images


HOW TO AVOID COPY / PASTE ISSUES

https://support.boldbrush.com/faso-content-general/copy-and-paste-line-spacing-issues-funny-characters


HOW DO I CHANGE MY TEMPLATE?

https://support.boldbrush.com/faso-design-templates/change-template


HOW TO CHANGE YOUR WEBSITE COLORS

https://support.boldbrush.com/faso-design-colors/change-website-colors


Just Sargent and Loft show works on the main page


PROMO OFFER - A KICKSTART ON YOUR SITE

https://support.boldbrush.com/faso-getting-started/switch-promo#whats-included


Just a reminder - if you plan to have us ‘Kickstart’ your site with a partial site build, and you already have a site with another web host, please do not make any changes to your current website, including and especially initiating a transfer. ‘Transferring’ only transfers your domain - not your content. If you transfer your domain before everything on your former site is saved, you will lose everything on your former site.

HOW DO I REGISTER A DOMAIN NAME?

https://support.boldbrush.com/faso-domains-register/register-domain


what is the monthly charge under the kickstart program


From beatrice schall to All Panelists:  10:55 AM


Why would. Want another email?


From Deborah Whytock to Everyone:  10:58 AM

Hi Bill, the kickstart is a free offer to partially build your website to get you started. It is included with the special offer for a 1 year gold plan FASO membership.


REFRESH BROWSER/ CLEAR CACHE & COOKIES/ REBOOT

https://support.boldbrush.com/faso-content-troubleshooting/refresh-clear-cache-cooki


From William to Everyone:  10:58 AM

so the special offer cannot be broken down to a monthly charge

From Deborah Whytock to Everyone:  11:05 AM

Hi Bill, no, normally the gold plan is $30/month


@Beatrice Domain Email Account ~ What It Is, Why Use One & the Difference between Admin Email

https://support.boldbrush.com/faso-email-accounts/what-is-a-personalized-email-account-and-why-should-i-use-one


WAYS TO FIND HELP AND GET ANSWERS

https://support.boldbrush.com/faso-getting-started/get-answers-find-help


POINT YOUR EXISTING DOMAIN NAME VIA FASO DNS

https://support.boldbrush.com/faso-domains-offsite/use-existing-domain-name


From beatrice to All Panelists:  11:11 AM

Is there a limit to the time you take to get support because busy now

but want to get something up


From Deborah Whytock to Everyone:  11:12 AM

Is there something we can help you with Beatrice?

From Deborah Whytock to beatrice, All Panelists:  11:14 AM

Usually support is pretty quick, but we may be able to help you if we know what you need.


From beatrice to All Panelists:  11:14 AM

I want to get something up because I am being featured in an article, but fine tune when I have more time


From Deborah Whytock to Everyone:  11:15 AM

FASO Community & Support Group

https://www.facebook.com/groups/fasosupport


Art Marketing Mastermind Group

https://www.facebook.com/groups/artmarketingmastermind


From Deborah Whytock to Everyone:  11:20 AM

USE CUSTOM LOGO IN PLACE OF NAVIGATION HEADING

https://support.boldbrush.com/faso-design-custom/add-custom-logo


From Jen to Deborah Whytock:  (Direct Message) 11:20 AM

https://support.boldbrush.com/faso-design-custom/add-custom-logo


From Debbie to All Panelists:  11:21 AM

This was helpful… thanks very much!

From Deborah Whytock to Everyone:  11:22 AM


To see what your site looks like on mobile Chrome, click settings > more tools > developer tools


From beatrice to All Panelists:  11:23 AM

Thanks,!

We hope to see you at a webinar!

12292021


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