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  1. How do I use PayPal and display Add to Cart buttons?

    All FASO Accounts have built-in eCommerce and a world-class shopping cart. You have the option of using PayPal and/or...

  2. Your Collectors Do Not Need a PayPal Account to Use a Credit Card

    Anyone buying your art does not need to have a Paypal (or Stripe) account in order to make a...

  3. Add Custom PayPal Button with Multiple Choices

    As of mid-2023, you can use the FASO built-in feature, Variants , for adding multiple choice items to a...

  4. Custom PayPal Button for Books, Workshops, DVDs, etc.

    You can paste PayPal generated code into a text editing screen. This is useful if you wish to have...

  5. How to Edit an Existing Custom Button in PayPal, such as to Change a Price

    If you created a custom button in paypal and need to make a change to the button you will...

  6. FASO generated Buy Now buttons and PayPal custom buttons. Two separate shopping carts.

    A number of artists are using FASO generated Buy Now buttons (for individual pieces of art) as well as...

  7. How to Enable and Track Instant PayPal Notifications (IPN)

    Enable IPN in your Paypal Account log in to your PayPal business account at www.paypal.com. click the face icon, upper...

  8. Tag Artwork as Sold or Set Up Auto-Mark as Sold

    Auto-Mark Stripe Payments as Sold From FASO Control Panel Click Commerce icon (upper row, on right) Set Automatically Mark...

  9. PayPal - State Sales Tax

    Sales tax can be set up in your PayPal account OR by using FASO's Custom Tax Rate feature. For...

  10. Shipping Override - What it is and How it is Used

    When you attach PayPal or Stripe to your FASO site and add shipping charges using  Percentage,  per this doc, ...

  11. How do I sell prints and/or notecards?

    For selling prints , you can use the POD (Print on Demand) service connected to your FASO account. For...

  12. Adjust Settings to be able to Sell more than One Item ~ Giclee Print, Greeting Card, Book, DVD, Calendar, etc.

    To get started, be sure to check out this FAQ: How do I sell prints or notecards? The following...

  13. PayPal Button in Newsletter Classic Editor

    To add a PayPal Buy Now button to your newsletter, here are some options. Link Back to Image in...

  14. Can I integrate Shopify for eCommerce?

    Our apologies, but there is no easy way to integrate Shopify. Integrating Shopify can be done through the Code...

  15. Point of Sale options for selling at Art Shows - Square POS

    We often get asked about selling at art fairs and how to take credit card payments.  There are several...

  16. How do I remove PayPal?

    To remove PayPal from your account: login to your FASO Control Panel click Commerce icon (upper right) under Payment Providers,...

  17. Paypal Error ~ Seller Accepts Encrypted Website Payments Only

    If your collectors are not able to check out using Paypal the issue is most likely due to the...

  18. Customize eCommerce with Call to Action Options

    One Major 'Call to Action' on Page When eCommerce is enabled and artwork has a retail price listed, the...

  19. Should I add framing to my paintings for better sales?

    The question of whether or not to add framing to your art to encourage more sales is widely discussed...

  20. Add to Cart Buttons for Unframed and Framed Work

    First: Create an artwork image you want to add the Framed price to. Save it somewhere easy to find,...

  21. Add a Discount Code for Artwork Purchases

    Offer a code to customers for a discount - whether for being a subscriber, for hard times or a...

  22. Advanced eCommerce - Custom Code Injection

    Want to track events and people who put something in your shopping cart? Now you can.  If you've added...

  23. How to Promote a Giclee Print Sale

    There are several things you could do to promote a special discount.  For example, you may have a series...

  24. Difference Between Basic and Advanced Ecommerce

    Basic Commerce Our standard shopping cart integration is available on the Intro and Silver plans. It includes: Fully Integrated...

  25. Abandoned Checkouts

    Abandoned Checkouts is an Advanced eCommerce feature, only available on Gold and Platinum plans. Abandoned Checkouts allows you to...

  26. Discount Code - Options, Workarounds

    For the basics on adding a Discount Code see this FAQ: Add a Discount Code for Your Artwork Following...

  27. How to Disable the Discount Code

    The discount code field automatically shows in the FASO shopping cart.  To remove it, do the following: from FASO...

  28. Newsletter Sign-Up During Checkout

    During the checkout process, buyers can join your newsletter mailing list by selecting the option, Please subscribe me to...

  29. Email Notification of Purchases

    When an artwork on your website sells, FASO sends a notification to your admin email address.These emails include helpful...

  30. Offer your Work for Sale in the Daily Art Stream

    When you upload artwork to your FASO account, the last uploaded piece of the day gets featured in the...

  31. Sold Works Show as NO LONGER AVAILABLE

    If an Artwork's Availability is set to Sold, the FASO Shopping Cart will detect that fact - whether the...

  32. Can I change the look of the buttons that display during checkout?

    It is not possible to change the look of the Go to Checkout button or the Pay with Paypal...

  33. Free Trial Account ~ What's Included, What's Not

    During your free trial, you have access to all of the features of the  Gold Plan , except: Domain...

  34. Message to Seller Field in Shopping Cart

    There is a field in the shopping cart that allows your purchaser to type a message to you, the...

  35. Add a PayPal Logo Image to your Site

    Add Clickable Paypal Logo To add a PayPal logo or PayPal widget to your FASO website, 1st go to...

  36. Mobile Shopping Cart - Improved, Optimized

    We've launched an improved eCommerce shopping cart that looks great whether on desktop computers, smartphones, iPads or other tablets....

  37. Signs of an Art Scam

    Since we at FASO have no control over the sales of your art, which are between you, your buyer,...

  38. Shipping Artwork Info from FedEx and UPS

    Click Here for How to Ship Artwork | FedEx Discover how to ship artwork - from prints to paintings...

  39. Larger Red Sold Dots

    Would you like your red Sold dots to be larger on your artwork thumbnails? Ask us for help , or...

  40. Custom Sales Tax

    Custom tax rates allow you to specify the rates you want to charge for sales tax in countries and...

  41. Edit PayPal Email Address

    from FASO control panel click Commerce icon (upper row) for PayPal Email field, add or edit PayPal email address Save...

  42. Setting your Default Currency

    To set the default currency for your website: login into FASO Control Panel click Commerce icon (upper row) click...

  43. Does my physical address have to be printed on eCommerce sales and/or shipping labels?

    1. The  Customer Purchase Confirmation email does NOT include your address.See FAQ: Email Notification of Purchases 2. A return...

  44. Make an Offer

    This feature allows your buyers to Make an Offer on works (that are available for sale.) Enable from FASO...

  45. Breakdown of an Art Scam

    While there may be some slight variations almost all scams follow a pattern.  Here is an example of an...

  46. PayPal Changes Effective July 28, 2022

    Notice from PayPal U.S. Business accounts will not be able to receive Personal transactions from U.S. PayPal accounts. U.S....

  47. Return Collectors to your Website after a PayPal Transaction

    Set Up Auto Return In order for a collector to be redirected back to your website after completing a...

  48. This item is a unique original and is also in another customer's cart.

    The message This item is a unique original and is also in another customer's cart.  will show up in...

  49. Compare Stripe to PayPal

    This article has some great info for your comparison. Stripe vs PayPal – Which Payment Gateway Should You Choose?...

  50. Stripe or Paypal Sale?

    If a sale is via Stripe, the word stripe will be displayed twice in the Notification of Sale -...

  51. Remove Buy Now Button from Art being Exhibited in a Gallery

    To eliminate Add to Cart button from any art that is showing in a gallery: login to FASO control...

  52. Use Invoices for Deposits, International Shipping, etc.

    Some artists want a way to collect money for a commission where a deposit is paid and then the...

  53. Artwork Variants

    The Artwork Variants Feature allows you to create multiple variants of your artwork, such as prints, posters, greeting cards,...

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